Last updated: March 2026
This Privacy Policy describes how Hotel Il Pino (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit our website https://www.hotelilpinoamalficoast.com (the “Site”) or use our services.
1. Data Controller
The data controller responsible for your personal information is:
Hotel Il Pino
Via G. Capriglione, 13
84010 Praiano (SA), Italy
Email: info@hotelilpino.it
Fax: +39 089 874389
2. Information We Collect
We collect personal information that you voluntarily provide to us when you make a reservation, contact us via email, or fill out a form on our Site. This may include:
- Identity Data: Name, surname, nationality.
- Contact Data: Email address, phone number, physical address.
- Booking Data: Dates of stay, number of guests, special requests, and credit card information (processed securely through our booking engine).
- Technical Data: IP address, browser type, and operating system (collected via cookies – see our Cookie Policy).
3. Purpose of Data Processing
We process your personal data for the following purposes:
- Reservations: To manage and confirm your booking and provide the requested hospitality services.
- Communication: To respond to your inquiries, provide customer support, and send important updates regarding your stay.
- Legal Obligations: To comply with Italian laws (e.g., reporting guest data to the local “Questura” via the Alloggiati Web portal).
- Marketing: With your explicit consent, to send you newsletters or promotional offers.
4. Legal Basis for Processing
Under the GDPR, we process your data based on:
- Contractual Necessity: To fulfill your booking request.
- Legal Obligation: To comply with tax and public safety regulations.
- Consent: When you sign up for our newsletter or use certain cookies.
5. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements (usually 10 years for administrative data).
6. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Access to your personal data is limited to employees and third-party service providers who have a business need to know.
7. Third-Party Services
We may share your data with trusted third parties to provide our services:
- Booking engine providers and payment gateways.
- IT service providers and website hosting partners.
- Public authorities (when required by law).
8. Your Rights
Under the GDPR, you have the following rights:
- Right of Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate data.
- Right to Erasure: Request the deletion of your data (where applicable).
- Right to Object/Restrict: Object to processing for marketing purposes.
- Data Portability: Request the transfer of your data to another service.
To exercise these rights, please contact us at info@hotelilpino.it.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.